Seventy-eight responses to a Google Forms survey is a starting point, but it’s not enough to draw solid conclusions about everyone’s identity document verification habits.
The motivation behind this data collection is crucial: if it's to sell a travel planning solution, there's an obvious conflict of interest.
A survey highlighting the stress of preparations is convenient to justify a new product, like a locksmith asking if you're afraid of burglaries just before selling you an alarm.
For these figures to be proof, an independent study with a much larger sample and neutral questions would be needed.
Without that, we can't take an interpretation as obvious, like saying people stress because they don't check their papers in advance, when they might just forget.