Who pays the price when relying on a survey of 78 responses to understand behaviors as complex as identity document verification for travel?
For the small entrepreneur or event organizer, such a statistic, even if it provides a number, says nothing about the deep reasons that drive people to act.
The fact that 75% verify their papers in advance does not mean that this survey explains why they do so, nor that it applies to all travel contexts.
For example, for a family with young children, logistical constraints and deadlines can make early planning imperative, which a general questionnaire cannot deeply capture.
The cost of delay for the vulnerable is always the highest.