Imagine the scene: a Google Forms survey captures intentions, but the administrative experience of individuals is a whole other story.
When talking about document verification, it's not just a matter of "wanting" to do it in advance, but of being able to face the deadlines.
For example, Marie, with her little one, needs to renew her ID card; her intention is to anticipate, but the reality of appointments at the prefecture can force her to wait weeks, directly impacting her travel plan.