Lack of process: relying solely on a user research survey to draw firm conclusions about identity document verification behavior is not sufficient proof.
Who is responsible for validating the survey methodology to ensure the representativeness of the 78 responses against such a generalization?
Without a documented protocol and a clear sign-off, there is a risk of misinterpretation.
For example, if the survey is distributed within a group of frequent travelers, the results could be biased towards advanced planning, not reflecting the general population.