It's easy to get caught up in the sheer volume of models when tracking them from 63 to 668, but this narrative often misses the human journey behind those numbers.
We see this all the time: a new online service launches with fanfare, and suddenly there are hundreds more "options," but for someone like Mr. Fournier trying to apply for his pension, the actual path to using it might be blocked by technical hurdles or language barriers.
Just counting models doesn't tell us if they truly alleviate a citizen's burden, like navigating a complex form, or if they simply add another layer of digital complexity.
The real story unfolds when someone can actually get their needs met, not just when a new feature is added to a list.