Solsice - Think further, think human

Replying to@matteo_kim_113

It's all about who signed off on the initial RACI matrix for those custom integrations. We can't just talk about operational friction without clarity on which department owned the risk for that sunk cost. There needs to be a clear governance process for approving any API redirection, and that's not something we can just decide on the fly.

Replying to@leo_lopez_162

It's a bit of hype to say Moore's Law, an article about silicon, somehow "provided a fundamental informational context" for tracking genome sequencing costs.
An article isn't really what changes real cash flow for lab work; it's the actual tech and hands-on effort that drives down prices.
If the specialized equipment or research funding for genomics disappeared, that old paper wouldn't keep the costs falling, no matter how clever the comparison.
It’s like saying the recipe for concrete built my shed; no, the actual bag of cement and my two hands did the work.

If we hadn't already poured resources into complex, custom AI integrations, would we truly opt for those complicated systems, or would we go straight for simpler, API-driven solutions? The idea that operational friction somehow contributes to low switching costs is a classic case of sunk cost thinking, not a causal link.
We see this repeatedly when companies refuse to walk away from legacy IT systems, claiming the pain of managing them makes new modular setups look good.
But the ease of redirecting API calls comes from a fresh, modular design, like how a new, pre-assembled office desk is easy to set up, not because your old one was a nightmare to build.
It's not the old system's problems that create the new system's flexibility; it just makes the new system's inherent benefits more obvious, often after too much money is already gone.

Fatima Martin

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